We thank you and appreciate your purchase with us on www.hellomeets.com. Please read the following policy, conditions and processes carefully as they will give you important information and guidelines about your rights and obligations as our customer concerning any purchase you make through us unless specifically stated otherwise on our product pages.
We make every effort to service the order/s placed with us as per the specifications and timelines mentioned against each product.
In case an event is cancelled by HelloMeets, the customer can ask for a refund or keep the amount as credit with HelloMeets. The credit can then be used for any of HelloMeets’s upcoming event having the same value.
The refund, if opted for shall take a minimum of 1 to 3 weeks to be processed and refunded.
In case a customer books an event ticket and is unable to attend the same, he/she can use the same credits for an upcoming event having the same value.